From Know-how to Show-how? Questioning the Role of Information and Communication Technologies in Knowledge Transfer

By Joanne Roberts. 2000

766 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/571720d496158919f5821611563083c21d1a3961

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Citations in the corpus

Proximity and the use of public science by innovative European firms (2004, background): “Antonelli (1999) and Roberts (2000) argue that modern information and communication technologies (ICTs), which lower the costs of codifying knowledge, and stronger intellectual property rights, are reducing the importance of short distances to access tacit knowledge, while simultaneously increasing…”
Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination (2003, background): “The presence of a high level of trust can reduce this risk [81, 92, 100].”
Distant networking: The knowledge acquisition strategies of 'out-cluster' biotechnology firms (2005, background): “Finally, some authors argue that the proximity achieved by belonging at a distance to a ‘community’ has limitations, because virtual communications do not “offer the same scope for reciprocity, serendipity and trust that is afforded by sustained face-to-face contact” (Morgan, 2004, p. 12; Roberts, 2”
Shifting intra- and inter-organizational innovation processes towards digital business: An empirical analysis of SMEs (2017, background): “Through internal learning competences, firms improve the effectiveness of ICTs and increase the commercial success of innovation (Fernández ‐ Mesa, Ferreras ‐ Mendez, Alegre, & Chiva, 2014).”
Knowledge Sharing in Organizations: A Conceptual Framework (2003, background): “Others who stressed the importance of trust in knowledge sharing include Read (1962), Roberts (2000), and Zand (1972).”
Does Place Matter When Shopping Online? Perceptions of Similarity and Familiarity as Indicators of Psychological Distance (2009, unknown): “When trading partners appear to have shared values, trust is likely to flourish (Roberts 2000).”
Mission impossible? Communicating and sharing knowledge via information technology (2002, background): “These characteristics make the sharing of tacit knowledge dif cult and time-consuming to achieve (Leonard and Sensiper, 1998; Roberts, 2000).”
Telework: a challenge to knowledge transfer in organizations (2010, background): “…well established now that knowledge transfer in organizations refers to the process through which knowledge diffuses from one individual to others (Roberts 2000) and constitutes a requisite to the creation of knowledge at the collective level (Nahapiet and Ghoshal 1998; Cabrera and Cabrera 2005;…”