Exploring the Contributions of Involving Ordinary Users in Ideation of Technology‐Based Services*

By Peter R. Magnusson. 2009

349 citations recorded by the source corpus.

Subfields: Communication, Computer Science Applications, Information Systems and Management

View Paper: https://www.semanticscholar.org/paper/4f8a014beb2c815ef8d0a8ef1c48945c27054122

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

In Computer Science Applications

In Information Systems and Management

Citations in the corpus

User entrepreneurs' multiple identities and crowdfunding performance: Effects through product innovativeness, perceived passion, and need similarity (2019, positive): “Indeed, users generate more novel product ideas, with higher use values, compared to those generated by traditional manufacturers (i.e., non-user entrepreneurs; Magnusson, 2009; Magnusson et al., 2003).”
The evolution of service innovation research: a critical review and synthesis (2014, background): “Topics related to customer involvement and innovations from the customer perspective were addressed even more frequently during the multidimensional phase, demonstrating the longevity of this topic (e.g., Alam, 2006; Carbonell, Rodriguez-Escuardo, & Pujari, 2009; Magnusson, 2009).”
The Value of Crowdsourcing: Can Users Really Compete with Professionals in Generating New Product Ideas? (2012, background): “In an effort more closely related to our research question, Kristensson, Gustafsson and Archer (2004) set out to contrast ideas generated by professionals with those generated by users in the field of mobile phone services (see also Magnusson, Matthing, and Kristensson 2003, Magnusson 2009).”
Crowdsourcing New Product Ideas over Time: An Analysis of the Dell IdeaStorm Community (2013, background): “Because they are voluntarily offered, ideas from the crowd often show a low degree of elaboration and thus can sometimes be vague and immature (Magnusson 2009, Di Gangi and Wasko 2009, Di Gangi et al. 2010).”
Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance (2015, positive): “Customers have the greatest autonomy to find new ways of generating creative products (Magnusson 2009; Piller et al. 2011).”