Choice Goal Attainment and Decision and Consumption Satisfaction
By Mark Heitmann, Donald R. Lehmann, Andreas Herrmann. 2007
373 citations recorded by the source corpus.
Subfields: Marketing, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/47b3d51507b98371ca13158bb165c37d1c4ffd36
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Marketing
- Anjala S. Krishen
- My Bui
- C. V. Rossi
- Celso Augusto de Matos
- Sameer Hosany
- Kenneth Bates
- K. Kaplanidou
- A. Apostolopoulou
In Organizational Behavior and Human Resource Management
- Anjala S. Krishen
- My Bui
- C. V. Rossi
- Celso Augusto de Matos
- Sameer Hosany
- Kenneth Bates
- Girish Prayag
- Yang Cao
Citations in the corpus
- Mobile shopping cart abandonment: The roles of conflicts, ambivalence, and hesitation (2018, neutral): “However, when consumers have little knowledge of the product category or are faced with a large number of alternatives, they find it hard to identify a satisfying decision strategy (Heitmann, Lehmann, & Herrmann, 2007).”
- Appraisal Determinants of Tourist Emotional Responses (2012, background): “A plethora of studies have investigated the role of goals in evaluating products and consumption experiences (e.g., Huffman and Houston 1993; Zeelenberg and Pieters 2004; Bosmans and Baumgartner 2005; Heitmann, Lehmann, and Herrmann 2007).”
- The Effects of Brand Experiences, Trust and Satisfaction on Building Brand Loyalty; An Empirical Research On Global Brands (2011, neutral): “The brand satisfaction: They were drawn from previous audience studies (Grace and O’Cass 2005; Fullerton 2005; Garbarino and Johnson, 1999; Heitmann et al., 2007, Yi and Suna, 2004; Youl-Hong Ha, Perks Helen, 2005; Lyer, Rajesh and Muncy, James A. 2005; Lin, Chin-Tsai, Wang, Su-Man ve Hsieh,…”
- Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008, background): “Indeed, there are a number of studies supporting the significant effect of satisfaction on WOM (Brown et al. 2005; Heckman and Guskey 1998; Heitmann et al. 2007 ; H ennig-Thurau et al. 2002 ;M ittal et al.1999; Price and Arnould 1999; Soderlund 2006; Swan and Oliver 1989; Wangenheim and Bayon 2007)”
- Modeling regret effects on consumer post‐purchase decisions (2011, background): “Research suggests strong relationships between regret and satisfaction levels (Heitmann et al., 2007; Tsiros and Mittal, 2000) as well as switching behaviors (Inman and Zeelenberg, 2002; Zeelenberg and Pieters, 1999).”