Structural Equation Modeling to Determine Passenger Loyalty toward Intercity Bus Services

By Chieh Wen, L. Lan, Hsiu-Ling Cheng. 2005

169 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Transportation

View Paper: https://www.semanticscholar.org/paper/45aec1acc877af364ce8d4c13c03f208599b7c93

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Muhammad Asnan Fanani
2. Chung-Hsing Yeh
3. Yu-Hern Chang
4. Badri Munir Sukoco
5. Nur Asnawi

In Organizational Behavior and Human Resource Management

1. Chung-Hsing Yeh
2. Yu-Hern Chang
3. Muhammad Asnan Fanani
4. Badri Munir Sukoco
5. Nur Asnawi
6. Metin Dagdeviren
7. Ihsan Yüksel

Citations in the corpus

• Corporate social responsibility and customer loyalty in intercity bus services (2017, background): “This is particularly the case for Taiwan's intercity bus companies which operate in a highly competitive market (Wen et al., 2005).”
• The role of service quality within Indonesian customers satisfaction and loyalty and its impact on Islamic banks (2019, background): “The empirical evidence shows that consumer satisfaction and loyalty always follow how service quality is given; therefore, these factors are the most frequently used variables to measure the success of marketing (Sachro and Pudjiastuti, 2013; Wen et al., 2005).”