eTourism: Information technology for strategic tourism management

By Dimitrios Buhalis. 2003

1,055 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/3eeb6665231dd68608ccd38228fa2b3a638aa083

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Dimitrios Buhalis
2. R. Law
3. Lujun Su
4. J. Ivars-Baidal
5. Ulrike Gretzel
6. Namho Chung
7. Chulmo Koo
8. Zheng Xiang

Citations in the corpus

• Motivation Factors of Ecotourists in Ecolodge Accommodation: The Push and Pull Factors (2007, background): “This means that ecotourists were specifically interested in these destination attributes, as also supported by Buhalis (2003), that destination attributes are prime motivation factors for travellers.”
• Aspects of service-dominant logic and its implications for tourism management: Examples from the hotel industry (2011, background): “Since Pine and Gilmore‟s initial work, consumer experiences have been increasingly transformed by the growing importance of the world wide web, and in particular, the development of social network sites made possible by Web 2.0 technologies (Buhalis 2003; Buhalis and Laws 2008).”
• Smart destinations and the evolution of ICTs: a new scenario for destination management? (2019, background): “…of the 1990s marked the beginning of the digital revolution in the tourism industry, extended by the growing use of mobile devices and social media (Benckendorff, Sheldon & Fesenmaier, 2014; Buhalis, 2003; Buhalis & Law, 2008; Sigala, Christou & Gretzel, 2012; Xiang, Tussyadiah & Buhalis, 2015).”
• Has the experience economy arrived? The views of destination managers in three visitor-dependent areas (2009, background): “On the supply side, a growing number of low-cost airlines, hotel reservation sites and new online travel intermediaries have emerged (Buhulis, 2003) to offer travel and accommodation at prices which fl uctuate according to supply and demand through the use of yield management systems (Kimes, 2000).”
• Progress in tourism management : a review of website evaluation in tourism research (2010, background): “Additionally, Buhalis and Law (2008) analyzed e-tourism related studies in the past 20 years and predicted the future of the e-tourism for next 10 years.”
• Travelers’ food experience sharing on social network sites (2017, background): “including UGC is no longer a one-to-one communication but rather the communication of many with many others (Buhalis, 2003).”
• Digital tourism: mobile phones, internet and tourism in Africa (2019, background): “They provide the necessary tools and applications to take on tourism management more efficiently; offer cheap access to existing and potential customers, and enable multiple distribution channels (Buhalis, 2003; Law et al., 2018).”
• The effect of perceived trust on electronic commerce: Shopping online for tourism products and services in South Korea (2011, background): “Information communication technology (ICT) and tourism are two of the most dynamic motivators of the emerging global economy (Buhalis, 2003, p. xxiv).”
• Intelligent tourism recommender systems: A survey (2014, background): “Therefore, e-Tourism systems (Buhalis, 2003) provide a good opportunity for mobile services that help visitors by offering recommendations based on their preferences and their current context.”
• Tourism supply chain management: A new research agenda (2009, unknown): “travel and tourism firms operate (Bennett, 1993; Buhalis, 2003; Buhalis & Main, 1998; Connolly et al., 1998; Emmer et al., 1993; Klein, 2002; Lu & Lu, 2004; O’Connor, 1999; Prideaux, 2001).”
• INFORMATION TECHNOLOGY APPLICATIONS IN HOSPITALITY AND TOURISM: A REVIEW OF PUBLICATIONS FROM 2005 TO 2007 (2009, background): “More strategically IT is gradually reshaping the fundamental structure of industry and society (Buhalis, 1998, 2003).”
• Smart tourism: foundations and developments (2015, background): “…early with the extensive adoption of information and communication technologies (ICT) in tourism, for instance in the form of global distribution and central reservation systems, the integration of Webbased technologies that led to the emergence of e-Tourism (Buhalis 2003; Werthner and Ricci 2004).”
• SoCoMo marketing for travel and tourism: Empowering co-creation of value (2015, background): “Information and communication technologies (ICTs) revolutionise tourism and create opportunities for new levels of service and interaction with the environment (Buhalis, 2003).”
• Smart technologies for personalized experiences: a case study in the hospitality domain (2015, background): “Technologies have become a driver determining the operations of tourism organizations (Buhalis 2003; Buhalis and Law 2008), a key element in the innovation of products, processes and management (Hjalager 2010) and an enabler of the attraction and retention of visitors (Werthner and Klein 1999).”
• Reputation, subjective well-being, and environmental responsibility: the role of satisfaction and identification (2018, background): “…include a variety of facilities and service-based amenities required to accommodate a variety of visitors (Buhalis, 2000; Murphy, Pritchard, & Smith, 2000; Ritchie & Crouch, 2003), making reputation management of a destination particularly challenging (Buhalis, 2000, 2003; Ritchie & Crouch, 2003).”
• Progress in information technology and tourism management: 20 years on and 10 years after the Internet - the state of eTourism research. (2008, background): “Technology therefore emerges as an ‘‘info-structure’’ of an organisation that supports the entire range of internal and external communications and processes (Buhalis, 2003).”