Smart technologies for personalized experiences: a case study in the hospitality domain
By Barbara Neuhofer, Dimitrios Buhalis, Adele Ladkin. Electronic Markets, 2015
591 citations recorded by the source corpus.
Subfields: Marketing, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/e5ca38b044641fa046c06b1bfe613fc3d3773d80
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Marketing
- Dimitrios Buhalis
- Ulrike Gretzel
- Chulmo Koo
- Zheng Xiang
- J. Ivars-Baidal
- M. Mody
- Rosanna Leung
- M. Sigala
In Sociology and Political Science
- Dimitrios Buhalis
- J. Ivars-Baidal
- Chulmo Koo
- Zheng Xiang
- Ulrike Gretzel
- Rosanna Leung
- J. Perles-Ribes
- Francisco Femenia-Serra
Citations in the corpus
- Smart hospitality—Interconnectivity and interoperability towards an ecosystem (2018, background): “Technology can enhance and co-create hotel guest’s stay experience (Neuhofer et al., 2015).”
- Smart tourism: foundations and developments (2015, background): “Neuhofer et al. (2015) identify information aggregation, ubiquitous connectedness and real-time synchronization as the major drivers of such smart tourism experiences.”
- Smart destinations and tech-savvy millennial tourists: hype versus reality (2019, background): “Third, while smart technologies are a concept still under construction and a vague ‘umbrella term’, previous contributions had been dedicated to comprehending the influence of concrete STs, their adoption in a phase of the trip, their influence over decision-making or tourist experience (e.g. Buonin”
- Tourists’ Experiences with Smart Tourism Technology at Smart Destinations and Their Behavior Intentions (2019, background): “In general, STTs refer to both general and specific applications that can enhance tourists’ experiences as well as generate added values (Neuhofer, Buhalis, and Ladkin 2015).”
- The accommodation experiencescape: a comparative assessment of hotels and Airbnb (2017, background): “With the rapid advancement in technology applications for the hospitality and tourism industry, it is imperative that businesses explore their potential to facilitate more meaningful and personalized services and experiences (Neuhofer et al., 2015).”