The habitual consumer.

By Wendy Wood, David T. Neal. 2009

591 citations recorded by the source corpus.

Subfields: Applied Psychology, Cognitive Neuroscience, General Decision Sciences

View Paper: https://www.semanticscholar.org/paper/37ef4d243da25edd9f02b9b44fdca04eae0c33b8

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Applied Psychology

1. Benjamin Gardner
2. Wendy Wood
3. Phillippa Lally
4. David T. Neal
5. Leona Tam
6. Yuping Liu-Thompkins
7. J. Labrecque
8. John H. Aldrich

In Cognitive Neuroscience

1. Benjamin Gardner
2. Phillippa Lally
3. Yuping Liu-Thompkins
4. Leona Tam
5. Wendy Wood
6. J. Beck
7. Conor M. Henderson
8. Peter C. Verhoef

In General Decision Sciences

1. Benjamin Gardner
2. Phillippa Lally
3. Yuping Liu-Thompkins
4. Leona Tam
5. Wendy Wood
6. Peter C. Verhoef
7. David T. Neal
8. Lauren G. Block

Citations in the corpus

• Sustainable Behavior in the Business Sphere (2014, unknown): “…empirical research on habits in daily life suggests that goal setting, implementation intentions, and internal motivation are ineffective in altering strong habits (Neal et al., 2012) because these are not determined by current goals and are resistant to short-term variations (Wood & Neal, 2009).”
• Understanding consumers’ multichannel choices across the different stages of the buying process (2012, background): “Since research shows that the usage situation plays an important role for habitual behavior which is reflected by the repeated use of a channel (Wood and Neal 2009), we expect that considering a specific usage situation when measuring consumers’ channel experience might result in even stronger exper”
• Turnout as a Habit (2011, background): “In fact, the classic definition of habit in social psychology involves responding based on learned associations between contexts and responses without necessarily holding supporting intentions and attitudes (Triandis 1977; Neal et al. 2006; Wood and Neal 2009).”
• How do habits guide behavior? Perceived and actual triggers of habits in daily life (2012, background): “They are acquired gradually as people repeatedly respond in a recurring context (e.g., performance settings, action sequences, Wood & Neal, 2007, 2009).”
• Review of the theoretical underpinnings of loyalty programs (2011, background): “Ajzen, 2002, p. 110; Wood & Neal, 2009 Context stability Degree of fluctuation associated with cues tied to the habitual behavior, which include physical location, preceding actions, time, mood, and social surrounding.”
• Why did I eat that? Perspectives on food decision making and dietary restraint (2010, background): “…healthy foods such as fast-food or hedonic snacks, intentions to change those behaviors and engage in restriction are often difficult, particularly if the habits are strong or have a long history (Ji & Wood, 2007) or if the consumer is under time pressure to make a decision (Wood & Neal, 2009).”
• Inspired to Create: Awe Enhances Openness to Learning and the Desire for Experiential Creation (2018, background): “Everyday distractions, resource constraints, and regulatory demands can turn curious consumers into cognitive misers and shortcut-driven creatures of habit (Fiske and Taylor 1984; Wood and Neal 2009).”
• Not All Repeat Customers Are the Same: Designing Effective Cross-Selling Promotion on the Basis of Attitudinal Loyalty and Habit (2013, background): “This finding is consistent with the notion that habitual people respond more positively to behavioral modification if it helps them form a new routine (Wood and Neal 2009).”