Cultural values, emotional intelligence, and conflict handling styles: A global study

By M. Gunkel, Christopher Schlaegel, V. Taras. 2016

183 citations recorded by the source corpus.

While previous research has identified cultural values and emotional intelligence as central determinants of conflict handling styles, little is known about the mechanism through which cultural values impact individuals’ preferences for specific conflict handling styles. Based on a multinational dataset including 1527 individuals from ten different cultural clusters, the current study aims to integrate these two literature streams by examining the influence of cultural values on conflict handling styles through emotional intelligence. The results of structural equation modeling and mediation analysis show that in particular uncertainty avoidance and long-term orientation influence preferences for the conflict handling styles of compromising, obliging, and integrating through emotional intelligence. Furthermore, we find that collectivism has a direct negative effect on the preference for a dominating style and that power distance has a direct positive effect on the preference for an avoiding and a dominating style. Our study contributes to a more comprehensive and more integrative understanding of earlier research on the role of culture and emotional intelligence in conflict handling.

Subfields: Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/30a7b959a32dd69dfece2d2bb81a94fdf032a979

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Citations in the corpus

Soft Skills Needed for the 21st-Century Workforce (2019, background): “Soft skills and emotional behavior affect business outcomes (Gunkel et al., 2016; Hurrell, 2016; Sony & Mekoth, 2016).”
Governing Interfirm Relationships for Social Sustainability: The Relationship between Governance Mechanisms, Sustainable Collaboration, and Cultural Intelligence (2018, result): “The results support previous studies [60,83] and put forth the generalization of the findings.”
The relationship between cultural values, cultural intelligence and negotiation styles (2019, methodology): “We checked for common method variance using the Harman one-factor method (Gunkel et al., 2016; Podsakoff et al., 2003) which showed that the first factor accounted for only 11% of the total variance, suggesting no serious common method bias.”
The moderating role of cultural intelligence in the relationship between cultural orientations and conflict management styles (2018, unknown): “More recently, results from the comparison of ten cultural clusters showed that power distance was positively and significantly related with an avoiding style as well as with a forcing style (Gunkel et al., 2016).”