The role of social support on relationship quality and social commerce

By Nick Hajli. 2014

517 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/302a0c902c725a16fea2724af0a1956adee58dd0

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Measuring consumer perception of social media marketing activities in e-commerce industry: Scale development & validation (2017, background): “…media marketing in e-commerce industry has focused on broad constructs of social commerce, like social commerce intention, (Liang et al., 2011; Hajli, 2014; Zhang et al., 2014; Hajli and Sims, 2015), social commerce characteristics (Kim and Park, 2013), and social commerce constructs (Hajli,…”
Examining online social brand engagement: a social presence theory perspective (2017, background): “The adoption of information technology by firms to engage with customers has been extensively researched (Hajli, 2014), however, these studies have mainly focused on how usergenerated content (UGC) influence market outcomes in a number of contexts (e.”
The interrelationships between relationship marketing constructs and customer engagement dimensions (2018, unknown): “In the relationship marketing domain, relationship quality is considered an important concept that indicates the closeness or intensity of the relationship between a firm and its customers (Hajli, 2014, p. 19; Vesel & Zabkar, 2010, p. 1336).”
Exploring consumers' impulse buying behavior on social commerce platform: The role of parasocial interaction (2016, background): “Companies also benefit from social commerce since they can evelop closer relationships with consumers, and the high quality f relationships will increase sales and help consumers to form loylty to the company (Hajli, 2014).”
Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage (2018, background): “However, most researchers opted for a unidimensional perspective that seems to be quite satisfactory (Hajli et al., 2017; Pappas, 2016; Hajli, 2014a, 2014b; Pavlou and Fygenson, 2006; Everard and Galletta, 2005; Jarvenpaa et al., 2000).”
Consumer behavior in social commerce: A literature review (2016, background): “Technological Forecasting and Social Change [30,102] 2”
Exploring the Security of Information Sharing on Social Networking Sites: The Role of Perceived Control of Information (2014, background): “Research has shown that information sharing positively impacts business activities such as inﬂuencing the quality of the relationship between business partners and the quality of decision making (Miranda and Saunders 2003; Lee and Kim 1999; Hajli et al. 2014; Hajli 2014b).”