Capability Traps and Self-Confirming Attribution Errors in the Dynamics of Process Improvement

By Nelson P. Repenning, John D. Sterman. 2002

160 citations recorded by the source corpus.

Subfields: Management Science and Operations Research, Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/240450bfb5d2bf7ba39e61e625af6d23c3ad3e69

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Science and Operations Research

1. Elliot Bendoly
2. J. Sydow
3. Georg Schreyögg
4. Brice Dattée
5. Paulo Gonçalves
6. Francesca Gino
7. Oliver Alexy
8. Rachel T. A. Croson

In Organizational Behavior and Human Resource Management

1. Brice Dattée
2. J. Sydow
3. Paulo Gonçalves
4. Francesca Gino
5. Georg Schreyögg
6. Jochen Koch
7. Oliver Alexy
8. Rachel T. A. Croson

In Strategy and Management

1. J. Sydow
2. Oliver Alexy
3. Erkko Autio
4. Brice Dattée
5. Francesca Gino
6. Georg Schreyögg
7. Jochen Koch
8. Rachel T. A. Croson

Citations in the corpus

• Organizational Path Dependence: Opening the Black Box (2009, background): “These confirmed expectations then reinforce the emphasis on restrictive organizational structures and controls, thereby unconsciously advancing a vicious circle (see also Leonard-Barton, 1995; Masuch, 1985; Repenning & Sterman, 2002).”
• Organizational Learning: From Experience to Knowledge (2011, unknown): “Experience can range from ambiguous (Bohn, 1995; Repenning & Sterman, 2002) to easily interpretable.”
• Toward a Theory of Behavioral Operations (2008, methodology): “This approach has been used to study operational or organizational improvement (Repenning and Sterman, 2002; Sterman, Repenning and Kofman, 1997), innovation implementation (Repenning, 2002), and product development (Ford and Sterman, 1998; 2003a; 2003b).”
• Bodies of Knowledge for Research in Behavioral Operations (2009, background): “…and Sterman 1998), project management (Lyneis et al. 2001), new product development (Ford and Sterman 1997, Repenning 2001), process improvement (Repenning and Sterman 2002), sales force management (Morecroft 1985), service management (Oliva and Sterman 2001), and fleet management (Moxnes 1998).”
• Maneuvering in poor visibility : How firms play the ecosystem game when uncertainty is high (2017, methodology): “Finally, we used the data not only to induce categories, but also to generate a dynamic explanation (see also, e.g., Azoulay et al., 2010; Morecroft, 2007; Repenning & Sterman, 2002; Sterman, 2000) of ecosystem creation.”