Toward a Theory of Behavioral Operations

By Francesca Gino, Gary P. Pisano. Manufacturing & Service Operations Management, 2008

508 citations recorded by the source corpus.

Subfields: General Decision Sciences, Management Information Systems, Management Science and Operations Research

View Paper: https://www.semanticscholar.org/paper/2da2874a6f31ea2b7a52b44868815ff67384321a

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In General Decision Sciences

In Management Information Systems

In Management Science and Operations Research

Citations in the corpus

Bodies of Knowledge for Research in Behavioral Operations (2009, background): “Gino and Pisano (2008) provide a general discussion and a blueprint for future research in the ﬁeld, speculating on trends in recent research and conceptual connections between various areas of knowledge and theory that can be brought to bear in new research development.”
Ambiguity and its coping mechanisms in supply chains lessons from the Covid-19 pandemic and natural disasters (2020, background): “As such our paper also contributes to the bourgeoning behavioural operations management literature (Donohue et al. , 2019, 2020; Gino and Pisano, 2008), whose treatment of ambiguity is also limited.”
Revenue and Cost Management for Remanufactured Products (2011, unknown): “Finally, with respect to behavioral research in operations management, the body of behavioral work is growing, e.g., Bendoly et al. (2006), Loch and Wu (2007), Gino and Pisano (2008).”
The "I Designed It Myself" Effect in Mass Customization (2010, background): “…and other bounds of rationality impacting actual human decision making in general (e.g., Camerer et al. 2003, Kahnemann and Tversky 2000, Thaler 2000) as well as many managerial and operations management decisions in particular (Bendoly et al. 2006, Loch and Wu 2007, Gino and Pisano 2008).”
On doing relevant and rigorous experiments: Review and recommendations (2018, methodology): “Our contribution is unique vis-à-vis articles that have already discussed experimental and behavioral OM research at length (e.g., Bendoly, Croson, Goncalves, & Schultz, 2010; Bendoly et al., 2006; Gino & Pisano, 2008).”
On making experimental design choices: Discussions on the use and challenges of demand effects, incentives, deception, samples, and vignettes (2020, methodology): “These “out-of-task” perceptual measurements often are the underlying drivers of observed behaviors (Ajzen, 1991; Gino & Pisano, 2008), and can be evaluated using vignette study designs (or non-consequential decision making, in Lonati et al., 2018, and addressed in their fourth “commandment”).”
Fairness in supply chain contracts: A laboratory study (2013, methodology): “Our work is part of the Behavioral Operations Management (BOM) literature (Loch and Wu, 2008; Bendoly et al., 2006, 2010; Gino and Pisano, 2008).”
SUPPLIER INNOVATIVENESS AND SUPPLIER PRICING: THE ROLE OF PREFERRED CUSTOMER STATUS (2010, background): “The prevalence of behavioural over technical factors also supports the increasing academic interest in ‘behavioural operations management’ (e.g., Bendoly et al., 2006; Gino and Pisano, 2008; Loch and Wu, 2007).”
The positive effect of expressing negative emotions on knowledge creation capability and performance of project teams (2016, background): “Emotional expression and responsiveness at work are particularly overlooked in operational and technical settings (Gino and Pisano, 2008).”