Emotions in the workplace : understanding the structure and role of emotions in organizational behavior

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Differential affective reactions to negative and positive feedback, and the role of self-esteem. (2007, background): “Recently, however, the general interest in the role of affect and emotions at work has increased (e.g. Fisher and Ashkanasy, 2000; Lord et al., 2002).”
Towards understanding the role of emotions in conflict: a review and future directions (2008, background): “With the blossoming of research in emotions, various other books (Ashkanasy et al., 2000; Lord et al., 2002) offer insightful research into many aspects of emotions, but articles on emotions in relation to conflict are either missing or find cursory mention as sub-themes.”