Promises and Lies: Restoring Violated Trust

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Do sincere apologies need to be costly? Test of a costly signaling model of apology (2009, unknown): “Murnighan, 2002; B. Ho, unpublished data; Schweitzer, Hershey, & Bradlow, 2006 ).”
At What Level (and in Whom) We Trust (2012, background): “, deception) has been found to be particularly difficult (Koehler & Gershoff, 2003; Schweitzer et al., 2006).”
Are liars ethical? On the tension between benevolence and honesty (2014, background): “For example, a substantial body of research suggests that deception harms trust (e.g. Boles et al., 2000; Schweitzer et al., 2006), but trust scholars have primarily investigated the consequences of selfish lies.”
Almost human: Anthropomorphism increases trust resilience in cognitive agents. (2016, background): “If these expectations cannot be met, the agent can be seen as deceptive or lacking in integrity, which is extremely damaging to trust in an agent (Kim et al., 2006; Schweitzer et al., 2006).”
Co-creating Relationship Repair (2015, background): “…of relationship repair take a social exchange perspective whereby relationships move from positive to negative valence, calculated by subtracting the negative from the positive components (Mayer, Davis, and Schoorman, 1995; Bottom et al., 2002; Schweitzer, Hershey, and Bradlow, 2006).”