Sense of Virtual Community: A Conceptual Framework and Empirical Validation

By Joon-Sung Koh, Young-Gul Kim. International Journal of Electronic Commerce, 2003

505 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/154e3eeacec3da7664e5ebd17a9e5bc8c1f7bc27

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Nick Hajli
2. Hee-Woong Kim
3. Sumeet Gupta
4. Yao-bin Lu
5. Julian M. Sims
6. Essi Pöyry
7. Hsiu-Fen Lin
8. Ling Zhao

Citations in the corpus

• From virtual community members to C2C e-commerce buyers: Trust in virtual communities and its effect on consumers' purchase intention (2010, background): “Leaders’ enthusiasm, which is related to leaders’ involvement in community management, facilitates members’ sense of community that is positively related to trust (Koh and Kim 2004).”
• Social media adoption: The role of media needs and innovation characteristics (2015, background): “Koh and Kim (2003) find that belongingness is one of the important indicators to determine virtual community adoption.”
• Can we get from liking to buying? Behavioral differences in hedonic and utilitarian Facebook usage (2013, background): “The absence of such limits sets online communities apart from traditional geographically bounded communities (Bagozzi and Dholakia 2002, Kozinets 2002), as they exist entirely within a computer-mediated environment located in cyberspace (Koh and Kim 2003).”
• Who are you and what do you value? Investigating the role of personality traits and customer-perceived value in online customer engagement (2016, unknown): “Since engaging in and joining a firm-hosted online brand community requires customers to register with these communities rather than just hitting a like button, customers who do make this extra effort are likely to be more committed to the community (Koh, Kim, & Kim, 2003; Muñiz & O’Guinn, 2001).”
• Social commerce: The transfer of power from sellers to buyers (2015, background): “Today, consumers have a strong voice on the Internet and users throughout the entire world can reap the benefits provided through interactive sites (Kaplan and Haenlein, 2010).”
• Task Design, Motivation, and Participation in Crowdsourcing Contests (2011, background): “Participants’ extrinsic motivation and intrinsic motivation had different effects on effort intensity and goal commitment, which were positively correlated with performance in OSS projects [40].”
• The Influence of On-Line Brand Community Characteristics on Community Commitment and Brand Loyalty (2008, background): “In the real world, community members often engage in off-line as well as on-line interactions [29, 41].”
• Investigating the intention to purchase digital items in social networking communities: A customer value perspective (2011, background): “However a number of researchers and practitioners are trying to find ways to maximize SNC’s revenue generation potential [10].”
• The role of online and offline features in sustaining virtual communities: an empirical study (2007, background): “Koh and Kim (2003) also found that offline activities increase the solidarity and cohesiveness of a virtual community, and strengthening the links between members.”