IT doesn't matter

By N. Carr. IEEE Engineering Management Review, 2003

2,439 citations recorded by the source corpus.

Subfields: Aerospace Engineering, Hardware and Architecture, Information Systems

View Paper: https://www.semanticscholar.org/paper/14316b885f65d2197ce8c6d4ab3ee61fdab052b8

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Citations in the corpus

Defining information systems as work systems: implications for the IS field (2008, neutral): “Harvard Business Review article with the inflammatory title “IT Doesn’t Matter” (Carr, 2003) caused great consternation among IS professionals and academics because it challenged the value of most IT investments.”
Organizing for digital servitization: A service ecosystem perspective (2019, background): “However, as digitization is rapidly becoming commoditized (Carr, 2003), differentiation depends on the new practices it enables (Brown & Hagel, 2003).”
Does IT investment improve bank performance? Evidence from Europe (2007, background): “This is also related to the recent debate on the strategic role of IT: should IT be seen as a “strategic necessity” (or rather as a commodity and not as a source of strategic differentiation, as argued by Clemons, 1991; Carr, 2003),”
Communications of the Association for Information Systems (2011, neutral): “Data warehousing tools soon appeared that facilitated replication (the moving of data between two or more databases while honoring schematic/model differences) and federation (the integration of multiple databases and database models into a single unified view of the databases).”
National intellectual capital: comparison of the Nordic countries (2008, background): “Because the value of input-based measurements at the firm level is questionable, researchers on a national level focus less on the amount of financial investment or financial input and more on the way that people manage and utilize these inputs (Collins, 2001; Malhotra, 2003; Carr, 2003).”
IT Capability and Digital Transformation: A Firm Performance Perspective (2016, background): “On the other hand, some scholars continue to question the direct effect of IT on firm performance and the suggestion that superior IT capability can generate significant competitive advantage for organizations (Carr 2003; Clemons and Row, 1991; Chae et al., 2014).”
Resource-based view and competitive strategy: An integrated model of the contribution of information technology to firm performance (2006, background): “In a context that conveys messages such as “IT doesn’t matter” (Carr, 2003) the results provide IT practitioners with insights on the allocation of IT budget.”
The Role of IS Capabilities in the Development of Multi-Sided Platforms: The Digital Ecosystem Strategy of Alibaba.com (2015, background): “…competitive advantages over time (Sirmon, Hitt, & Ireland, 2007) and the growing consensus that IT has become a commodity in its pervasiveness and widespread availability (Carr, 2003), an alternative perspective of IS capabilities have instead emphasized their role in enabling enterprise agility.”
Organizational Buyers' Adoption and Use of B2B Electronic Marketplaces: Efficiency- and Legitimacy-Oriented Perspectives (2007, background): “3 We also conjecture that the establishment of a strategic investment rationale is even more critical in the post dot com era where IT investments are closely scrutinized for a higher, less risky return on investment (Carr 2003).”
What Makes an ERP Implementation Relationship Worthwhile: Linking Trust Mechanisms and ERP Usefulness (2004, background): “proved operational activities [7, 76], such as allowing employees to perform their tasks in a more effective and efficient manner, paralleling in part the TAM scales.”
The impact of business analytics on supply chain performance (2010, neutral): “Yet, contrary to these findings, firms utilizing the most recent technological inputs have market returns significantly below the mean [35] and the IS investment per se will not bring a competitive advantage [13,14].”
The Digital Divide: Current and Future Research Directions (2005, neutral): “Carr (2003) has asserted that IT doesn’t matter.”
Information security culture: A management perspective (2010, background): “Introduction are therefore rarely interested in how their information Today information can be seen as a basic commodity, similar to electricity, without which many businesses simply cannot operate (Carr, 2003).”