Searching for Experience on the Web: An Empirical Examination of Consumer Behavior for Search and Experience Goods

786 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Predicting the “helpfulness” of online consumer reviews (2017, background): “search products and experience products (Huang et al., 2009; Nelson, 1970), the helpfulness characteristics for different classes of products are almost the same (i.”
The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction (2012, background): “Huang et al. (2009) demonstrate that there are important differences in online consumers’ information search patterns for these two types of goods.”
Does Online Information Drive Offline Revenues? Only for Specific Products and Consumer Segments! (2011, background): “Recently uang, Lurie, and Mitra (2009) examined online behavior of S consumers gathering information for both search and expeience goods.”
Creating Effective Online Customer Experiences (2018, background): “How consumers attend to and interpret product information differs between search and experience products (Huang, Lurie, and Mitra 2009).”
The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012, background): “Sales volume The number of products sold [45] 465 C.”