Customers’ reactions to price increases: Do customer satisfaction and perceived motive fairness matter?

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Influences of consumer characteristics on fairness perceptions of revenue management pricing in the hotel industry. (2011, background): “Company reputation, motives, and previous consumer satisfaction appear to affect consumers’ perceptions of the fairness of price increases (Campbell, 1999; Homburg et al., 2005).”
The Effect of Service Price Increases on Customer Retention (2009, unknown): “Relationship breadth is one outcome of customer satisfaction (Cooil et al. 2007; Verhoef, Franses, and Hoekstra 2001), which is linked to lower price sensitivity (e.g., Homburg et al. 2005).”
Anger, frustration, and helplessness after service failure: coping strategies and effective informational support (2010, methodology): “Dissatisfaction was captured by two items adapted from Homburg et al. (2005 ) ( α=.93).”