Influences of consumer characteristics on fairness perceptions of revenue management pricing in the hotel industry.
By Cindy Yoonjoung Heo, Seoki Lee. 2011
129 citations recorded by the source corpus.
Subfields: Marketing, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/1c474deaf21f54209305c86f828e940eee065206
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In Marketing
In Organizational Behavior and Human Resource Management
Citations in the corpus
- Hotel Revenue Management – A Critical Literature Review (2011, unknown): “In general, research in the area focuses on the perceived fairness of RM from the view point of the customer (e.g. Beldona & Namasivayam, 2006; Choi & Mattila, 2004, 2005; Heo & Lee, 2011; Hwang & Wen, 2009; Kimes, 2002; Kimes & Wirtz, 2003).”
- The Influence of Hotel Price on Perceived Service Quality and Value in E-Tourism (2014, background): “Prior studies (Beldona & Kwansa, 2008; Dreze & Nunes, 2004; Heo & Lee, 2011; Lockyer, 2005; Nusair et al., 2010) on the relationship between price and service quality as well as value have already provided a relatively comprehensive pool for assessing it in an online context.”