Javier Sánchez

Organizational Behavior and Human Resource Management · with Bigné · 2001–2009

A researcher in the Science corpus: 2 papers; trusts 2 researchers and is trusted by 41 researchers here, as inferred from the citation graph.

Subfields

Whom Javier Sánchez trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. S. Gounaris
  2. Josée Bloemer

Who trusts Javier Sánchez overall

  1. Girish Prayag
  2. T. Lee
  3. Guy Assaker
  4. K. Kaplanidou
  5. Chung-Hsien Lin
  6. Chih‐Wen Wu
  7. Sameer Hosany
  8. Sarunya Lertputtarak
  9. Rob Hallak
  10. Sandra Maria Correia Loureiro

Papers from Javier Sánchez's perspective

Ordered by how strongly the researchers Javier Sánchez trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Supervisor Communication Practices and Service Employee Job Outcomes
  2. Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
  3. Towards an understanding of inequity
  4. Exploring the conditions under which salesperson work satisfaction can lead to customer satisfaction
  5. When Do Customer Contact Employees Satisfy Customers?
  6. The effects of specific job satisfaction facets on customer perceptions of service quality: An employee-level analysis
  7. Job satisfaction as a mediator of the relationship between role stressors and organizational commitment: A study from an Arabic cultural perspective
  8. Assessing Tourists’ Satisfaction with Shopping in the Hong Kong Special Administrative Region of China
  9. When customers disappoint: A model of relational internal marketing and customer complaints
  10. The good guys don't always win: the effect of valence on service perceptions and consequences

Their papers