Joseph Pancras
Organizational Behavior and Human Resource Management · 2008–2015
A researcher in the Science corpus: 2 papers; trusts 1 researcher and is trusted by 1 researcher here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 6 citations into it; #6,740 of 8,741 by trust here, #6,415 by citations
Whom Joseph Pancras trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Joseph Pancras overall
Papers from Joseph Pancras's perspective
Ordered by how strongly the researchers Joseph Pancras trusts endorse each paper. Same corpus, a different order for every researcher.
- Customer Equity: Building and Managing Relationships as Valuable Assets
- A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy
- The Risk-Based View of Trust: A Conceptual Framework
- The impact of satisfaction and payment equity on cross-buying: A dynamic model for a multi-service provider
- The Impact of the Prechoice Process on Product Returns
- Return Shipping Policies of Online Retailers: Normative Assumptions and the Long-Term Consequences of Fee and Free Returns
- Remote Purchase Environments: The Influence of Return Policy Leniency on Two-Stage Decision Processes
- The effect of acquisition channels on customer loyalty and cross-buying
- Linking Customer Assets to Financial Performance
- Sample selection bias as a specification error
Their papers
- Perceived Risk, Product Returns, and Optimal Resource Allocation: Evidence from a Field Experiment (2015) — 164 citations
- Cross-buying in retailing: Drivers and consequences (2008) — 186 citations