T. Dr.
2010
A researcher in the Science corpus: 1 paper; trusts 0 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Papers from T. Dr.'s perspective
Ordered by how strongly the researchers T. Dr. trusts endorse each paper. Same corpus, a different order for every researcher.
- A reliable and valid measurement scale for the perceived service quality of banks
- E-satisfaction: an initial examination
- Internet Recommendation Systems
- Customer loyalty in e-commerce: an exploration of its antecedents and consequences
- Customerization: The next revolution in mass customization
- Longitudinal data analysis using generalized linear models
- Advertising as information
- Attribution theory in social psychology
- Controlling the Information Flow: Effects on Consumers' Decision Making and Preferences
- A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy
Their papers
- Influence of Service Quality on Customer Satisfaction Application of Servqual Model (2010) — 193 citations