Qilan Zhao

Organizational Behavior and Human Resource Management · 2010

A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 6 citations into it
• Marketing — 5 citations into it

Whom Qilan Zhao trusts

Their strongest outbound trust, strongest first, inferred from their citations.

1. Xiande Zhao (in Information Systems and Management)

Papers from Qilan Zhao's perspective

Ordered by how strongly the researchers Qilan Zhao trusts endorse each paper. Same corpus, a different order for every researcher.

1. An empirical assessment and application of SERVQUAL in a Mainland Chinese department store
2. Service Quality Perceptions and Customer Satisfaction: Evaluating the Role of Culture
3. Back-Translation for Cross-Cultural Research
4. Multivariate Data Analysis (Technometrics)
5. Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal-Agent Perspective (MIS Q.)
6. Service-dominant logic: continuing the evolution
7. The Effects of Strategic Orientations on Technology- and Market-Based Breakthrough Innovations
8. Using Partial Least Squares in Operations Management Research: A Practical Guideline and Summary of Past Research
9. Manufacturing and Service Supply Chain Performance: A Comparative Analysis
10. Supplier integration—Finding an optimal configuration

Their papers

• Perceived service quality in fast‐food restaurants: empirical evidence from China (2010) — 145 citations