Kai-Jo Fu
Sociology and Political Science · 2012
A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 14 citations into it
Whom Kai-Jo Fu trusts
Their strongest outbound trust, strongest first, inferred from their citations.
- Alicia A. Grandey (in Sociology and Political Science)
Papers from Kai-Jo Fu's perspective
Ordered by how strongly the researchers Kai-Jo Fu trusts endorse each paper. Same corpus, a different order for every researcher.
- Emotion regulation in customer service roles: testing a model of emotional labor. (Journal of Occupational Health Psychology)
- Emotional labor and burnout: Comparing two perspectives of "people work"
- WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY
- Exploring the Dimensions of Emotional Labor
- Incivility in the workplace: incidence and impact. (Journal of Occupational Health Psychology)
- Development and validation of the Emotional Labour Scale
- Emotional labor: A conceptualization and scale development
- Toward understanding emotional management at work: A quantitative review of emotional labor research.
- A longitudinal analysis of the association between emotion regulation, job satisfaction, and intentions to quit.
- Determinants and consequences of employee displayed positive emotions