Javier S. Garcia

Organizational Behavior and Human Resource Management · 2006–2009

A researcher in the Science corpus: 3 papers; trusts 3 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 22 citations into it
• Marketing — 21 citations into it

Whom Javier S. Garcia trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Josée Bloemer
2. Ko de Ruyter
3. Sanjeev Agarwal

Papers from Javier S. Garcia's perspective

Ordered by how strongly the researchers Javier S. Garcia trusts endorse each paper. Same corpus, a different order for every researcher.

1. The impact of technology on the quality-value-loyalty chain: A research agenda
2. Pricing: Making Profitable Decisions
3. A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research
4. Strengthening the Satisfaction-Profit Chain
5. Customer satisfaction: A meta-analysis of the empirical evidence
6. Index Construction with Formative Indicators: An Alternative to Scale Development
7. Co-creation experiences: The next practice in value creation
8. What do people think they're doing? Action identification and human behavior.
9. Linking Customer Management Effort to Customer Profitability in Business Markets
10. Dyadic adaptation in business‐to‐business markets

Their papers

• Perceived value and customer loyalty in financial services (2009) — 137 citations
• Customer Loyalty in Clusters: Perceived Value and Satisfaction as Antecedents (2009) — 134 citations
• Customer perceived value in banking services (2006) — 390 citations