Martin Adam
Artificial Intelligence · 2020
A researcher in the Science corpus: 1 paper; trusts 3 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Artificial Intelligence — 10 citations into it
- Human-Computer Interaction — 9 citations into it
- Social Psychology — 9 citations into it
Whom Martin Adam trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- E. S. Knowles
- T. Araujo
- Philip M. Podsakoff
- J. A. Linn
- Clifford Nass
- Lingyun Qiu
- David A. Ferrucci
- Timothy W. Bickmore
- Nicholas Epley
- Scott B. MacKenzie
Who trusts Martin Adam overall
Papers from Martin Adam's perspective
Ordered by how strongly the researchers Martin Adam trusts endorse each paper. Same corpus, a different order for every researcher.
- The media equation - how people treat computers, television, and new media like real people and places
- Machines and Mindlessness
- Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters (J. Comput. Mediat. Commun.)
- The Influence of Avatars on Online Consumer Shopping Behavior
- Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems (Journal of Management Information Systems)
- "Like Having a Really Bad PA": The Gulf between User Expectation and Experience of Conversational Agents (International Conference on Human Factors in Computing Systems)
- Social influence: compliance and conformity. (Annual Review of Psychology)
- Towards Designing Cooperative and Social Conversational Agents for Customer Service (International Conference on Interaction Sciences)
- Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions
- On seeing human: a three-factor theory of anthropomorphism. (Psychology Review)
Their papers
- AI-based chatbots in customer service and their effects on user compliance (2020) — 971 citations