A. Silke McCance

Sociology and Political Science · 2008–2013

A researcher in the Science corpus: 2 papers; trusts 5 researchers and is trusted by 1 researcher here, as inferred from the citation graph.

Subfields

• Sociology and Political Science — 34 citations into it; #19,758 of 22,756 by trust here, #7,374 by citations
• Organizational Behavior and Human Resource Management — 25 citations into it; #8,277 of 8,741 by trust here, #4,111 by citations
• General Health Professions — 13 citations into it
• Social Psychology — 13 citations into it; #13,532 of 15,694 by trust here, #5,937 by citations

Whom A. Silke McCance trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Alicia A. Grandey
2. Céleste M. Brotheridge
3. Brad J. Bushman
4. J. Fitness
5. Russell S. Cropanzano
6. Karl E. Weick
7. B. Rimé
8. J. Colquitt
9. J. Schaubroeck
10. Sigal G. Barsade

Who trusts A. Silke McCance overall

1. Alicia A. Grandey
2. Lisa E. Baranik

Papers from A. Silke McCance's perspective

Ordered by how strongly the researchers A. Silke McCance trusts endorse each paper. Same corpus, a different order for every researcher.

1. WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY
2. Emotional labor and burnout: Comparing two perspectives of "people work"
3. Development and validation of the Emotional Labour Scale
4. Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
5. On the dimensionality of organizational justice: a construct validation of a measure. (Journal of Applied Psychology)
6. SEEING ANOTHER VIEWPOINT: ANTECEDENTS AND OUTCOMES OF EMPLOYEE PERSPECTIVE TAKING
7. Toward understanding emotional management at work: A quantitative review of emotional labor research.
8. The Role of Justice in Organizations: A Meta-Analysis
9. Service with a smile: Emotional contagion in the service encounter.
10. The Ripple Effect: Emotional Contagion and its Influence on Group Behavior

Their papers

• Customer (In)Justice and Emotional Labor: The Role of Perspective Taking, Anger, and Emotional Regulation† (2008) — 237 citations
• Alleviating the Burden of Emotional Labor (2013) — 97 citations