Richard M. Crowder

Organizational Behavior and Human Resource Management · 2016

A researcher in the Science corpus: 1 paper; trusts 6 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Richard M. Crowder trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Kurt Matzler
  2. E. Sauerwein
  3. Laura L. Nathans

Papers from Richard M. Crowder's perspective

Ordered by how strongly the researchers Richard M. Crowder trusts endorse each paper. Same corpus, a different order for every researcher.

  1. The factor structure of customer satisfaction
  2. Importance-performance analysis revisited: the role of the factor structure of customer satisfaction
  3. Interpreting Multiple Linear Regression: A Guidebook of Variable Importance
  4. Utilizing the analytic hierarchy process (AHP) in SWOT analysis — a hybrid method and its application to a forest-certification case ☆
  5. Strategic development and SWOT analysis at the University of Warwick (European Journal of Operational Research)
  6. Swot Methodology: A State-of-the-Art Review for the Past, A Framework for the Future
  7. Strengthening the Satisfaction-Profit Chain
  8. Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
  9. How to Delight Your Customers
  10. Common method biases in behavioral research: a critical review of the literature and recommended remedies. (Journal of Applied Psychology)

Their papers