Chung-Hun Lee
Sociology and Political Science · 2014
A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 15 citations into it
- Organizational Behavior and Human Resource Management — 9 citations into it
Whom Chung-Hun Lee trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Chung-Hun Lee overall
Papers from Chung-Hun Lee's perspective
Ordered by how strongly the researchers Chung-Hun Lee trusts endorse each paper. Same corpus, a different order for every researcher.
- Satisfaction: A Behavioral Perspective on the Consumer
- The psychology of interpersonal relations
- Should we delight the customer?
- Ensuring greater satisfaction by engineering salesperson response to customer emotions
- A Content Analysis of Consumer Complaints, Remedies, and Repatronage Intentions Regarding Dissatisfying Service Experiences
- Emotions in consumer behavior: A hierarchical approach
- Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models (Behavior Research Methods)
- Attributional Thoughts about Consumer Behavior
- The impact of choice on fairness in the context of service recovery
- Determining Consumer Satisfaction and Commitment Through Self-Service Technology and Personal Service Usage
Their papers
- Toward Understanding Consumer Processing of Negative Online Word-of-Mouth Communication (2014) — 187 citations