Robyn E. Goodwin
Sociology and Political Science · 2011
A researcher in the Science corpus: 1 paper; trusts 4 researchers and is trusted by 1 researcher here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 16 citations into it; #21,651 of 22,756 by trust here, #14,364 by citations
- Organizational Behavior and Human Resource Management — 13 citations into it; #8,354 of 8,741 by trust here, #6,415 by citations
- Social Psychology — 11 citations into it
- General Health Professions — 6 citations into it
Whom Robyn E. Goodwin trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Alicia A. Grandey
- Peter Totterdell
- Stéphane Côté
- David Holman
- Céleste M. Brotheridge
- Anna S. Mattila
Who trusts Robyn E. Goodwin overall
Papers from Robyn E. Goodwin's perspective
Ordered by how strongly the researchers Robyn E. Goodwin trusts endorse each paper. Same corpus, a different order for every researcher.
- Emotional labor and burnout: Comparing two perspectives of "people work"
- Emotion regulation in customer service roles: testing a model of emotional labor. (Journal of Occupational Health Psychology)
- WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY
- A longitudinal analysis of the association between emotion regulation, job satisfaction, and intentions to quit.
- Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
- The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: a policy-capturing approach. (Journal of Applied Psychology)
- A Social Interaction Model Of The Effects Of Emotion Regulation On Work Strain
- The Role of Emotions in Service Encounters
- Emotions and Leadership: The Role of Emotional Intelligence
- Development and validation of the Emotional Labour Scale
Their papers
- Relationships between Emotional Labor, Job Performance, and Turnover. (2011) — 258 citations