Ruchi Jain Garg
Organizational Behavior and Human Resource Management · 2014
A researcher in the Science corpus: 1 paper; trusts 2 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 15 citations into it
- Marketing — 12 citations into it
Whom Ruchi Jain Garg trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Christian Homburg
- Jason W. Osborne
- Kenneth A. Bollen
- Efthymios Constantinides
- Sameer Hosany
- Jiun-Sheng Chris Lin
- Cedric Hsi-Jui Wu
Who trusts Ruchi Jain Garg overall
Papers from Ruchi Jain Garg's perspective
Ordered by how strongly the researchers Ruchi Jain Garg trusts endorse each paper. Same corpus, a different order for every researcher.
- Book Review : Structural Equations with Latent Variables Kenneth A. Bollen New York: Wiley, 1989, 514 pp., approx. $44.95
- Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
- Measuring Experience Economy Concepts: Tourism Applications
- Managing the Total Customer Experience
- Influencing the online consumer's behavior: the Web experience (Internet Research)
- Dimensions of Cruisers’ Experiences, Satisfaction, and Intention to Recommend
- Understanding customer experience. (Harvard Business Review)
- The relationship between white-water rafting experience formation and customer reaction: a flow theory perspective.
- Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale
- Customer perceptions of service quality in the banking sector of a developing economy: a critical analysis
Their papers
- Measuring customer experience in banks: scale development and validation (2014) — 144 citations