Tanya Drollinger
2006–2013
A researcher in the Science corpus: 2 papers; trusts 1 researcher and is trusted by 3 researchers here, as inferred from the citation graph.
Whom Tanya Drollinger trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Tanya Drollinger overall
Papers from Tanya Drollinger's perspective
Ordered by how strongly the researchers Tanya Drollinger trusts endorse each paper. Same corpus, a different order for every researcher.
- History and Use of Relative Importance Indices in Organizational Research
- Relationship marketing in the not-for-profit sector: an extension and application of the commitment–trust theory
- Salesperson Empathy and Listening: Impact on Relationship Outcomes
- Gaining Customer Trust: A Conceptual Guide for the Salesperson
- Development and validation of the active empathetic listening scale
- The role of social and self‐conscious emotions in the regulation of business‐to‐business relationships in salesperson‐customer interactions
- Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility
- Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies
- Snakes in Suits: When Psychopaths Go to Work
- American presidential Machiavellianism: Implications for charismatic leadership and rated performance
Their papers
- Development and validation of the active empathetic listening scale (2006) — 190 citations
- Salesperson's listening ability as an antecedent to relationship selling (2013) — 99 citations