B. Holloway

Organizational Behavior and Human Resource Management · 2003–2008

A researcher in the Science corpus: 3 papers; trusts 1 researcher and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 14 citations into it
• Information Systems and Management — 13 citations into it

Whom B. Holloway trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. A. Parasuraman
2. Zhilin Yang

Who trusts B. Holloway overall

1. Samar Rahi

Papers from B. Holloway's perspective

Ordered by how strongly the researchers B. Holloway trusts endorse each paper. Same corpus, a different order for every researcher.

1. The role of goal orientation following performance feedback. (Journal of Applied Psychology)
2. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
3. Technology infusion in service encounters
4. Psychological Implications of Customer Participation in Co-Production
5. Multivariate Data Analysis (Technometrics)
6. Return on Marketing: Using Customer Equity to Focus Marketing Strategy
7. Should we delight the customer?
8. Service quality delivery through web sites: A critical review of extant knowledge (Journal of the Academy of Marketing Science)
9. Exploring consumer evaluations of e‐services: a portal site
10. Implications of loyalty program membership and service experiences for customer retention and value

Their papers

• Satisfiers and Dissatisfiers in the Online Environment (2008) — 197 citations
• Adolescent influence in family purchase decisions: An update and cross-national extension (2007) — 94 citations
• Adaptive Selling Behavior Revisited: An Empirical Examination of Learning Orientation, Sales Performance, and Job Satisfaction (2003) — 185 citations