A Cup of Coffee With a Dash of Love

By M. Rosenbaum, James C. Ward, B. Walker, Amy L. Ostrom. 2007

237 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/fa93e7efec25553c4bac3610d443428085ad0995

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Lydia Hanks
2. Nathaniel D. Line
3. Woo Gon Kim
4. Carolyn Massiah
5. Janet R. Mccoll-Kennedy
6. A. Rose
7. Risto Moisio
8. M. Beruchashvili

In Organizational Behavior and Human Resource Management

1. Lydia Hanks
2. Nathaniel D. Line
3. Woo Gon Kim
4. Carolyn Massiah
5. Janet R. Mccoll-Kennedy
6. Risto Moisio
7. M. Beruchashvili
8. A. Rose

In Social Psychology

1. Nathaniel D. Line
2. Janet R. Mccoll-Kennedy
3. Woo Gon Kim
4. Ruth N. Bolton
5. Lars Witell
6. M. Rosenbaum
7. Lydia Hanks
8. Carolyn Massiah

Citations in the corpus

• An expanded servicescape perspective (2011, background): “Researchers have shown that consumers who experience the loss of social support due to negative life events, such as bereavement, divorce, and retirement, may counterbalance lost support by forming supportive relationships with third-place customers (Rosenbaum et al., 2007).”
• Customer experience challenges: bringing together digital, physical and social realms (2018, background): “…(e.g. Bitner, 1992; Mehrabian and Russell, 1974), or social interactions (e.g. McColl-Kennedy, Snyder, Elg, Witell, Helkkula, Hogan and Anderson, 2017; Rosenbaum andMassiah, 2007; Rosenbaum et al., 2007), or digital elements (e.g. Huang and Rust, 2018; Ordenes et al., 2014; Zaki and Neely, 2018).”
• Mutuality (2016, background): “Thus, Rosenbaum et al. (2007) and Price and Arnould (1999) discern elements of the gift in ostensibly utilitarian market exchanges.”
• Questing for Well‐Being at Weight Watchers: The Role of the Spiritual‐Therapeutic Model in a Support Group (2010, background): “These alternative institutions of emotional support have emerged as more credible sources of care for the self than the family since the 1930s (Lasch 1977; Rosenbaum et al. 2007).”
• An Expanded Servicescape Framework as the Driver of Place Attachment and Word of Mouth (2018, methodology): “As follows, the hypotheses inherent to this framework are developed beginning with an account of place attachment. place Attachment Place attachment is defined as “the bonding between a person and a place” (Rosenbaum et al., 2007, p. 47).”