A Structural Analysis of Value, Quality, and Price Perceptions of Business and Leisure Travelers

By R. Kashyap, David C. Bojanic. 2000

398 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/eed0dbace9f6397f7b452689c99bd24f886a041a

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Citations in the corpus

Cocreation as Moderator between the Experience Value and Satisfaction Relationship (2016, background): “…and Sparks 2012; Chen and Tsai 2008; Chen and Chen 2010; Gallarza and Saura 2006; Hutchinson, Lai, and Wang 2009; Petrick and Backman 2001; Baker and Crompton 2000; Williams and Soutar 2009; Mohd-Any, Winklhofer, and Ennew 2014) and behavioral intention (Kashyap and Bojanic 2000; Petrick 2004).”
The quality-value-satisfaction-loyalty chain: relationships and impacts (2013, background): “Given the nature of the sample chosen and the type of tourism experience investigated, we haven’t considered the most common sacrifice cited in tourism literature (e.g. Oh, 1999, 2000; Kashyap and Bojanic, 2000; Ainscough, 2005), the price paid, because most University student trips in Spain are fin”
Understanding repurchase intention of Airbnb consumers: perceived authenticity, electronic word-of-mouth, and price sensitivity (2018, background): “Kashyap and Bojanic (2000) suggest that all definitions of PV refer to some form of trade-off between what the consumer gives up (price, sacrifice) and what the consumer receives (utility, quality, benefits).”
Creative tourism: a preliminary examination of creative tourists’ motivation, experience, perceived value and revisit intention (2014, background): “Since the 2000s, the concept of perceived value has received considerable attention by researchers (Chen and Tsai, 2007; Kashyap and Bojanic, 2000; Murphy et al., 2000; Oh, 2000; Petrick, 2004; Petrick et al., 1999; 2001; Petrick and Backman, 2002) in the field of tourism.”
Attitudinal and behavioral consequences of work‐family conflict and family‐work conflict (2008, background): “Accordingly, hotel executives engage in multi-pronged actions ranging from innovative marketing and operational strategies to pointed competitive analyses to better serve their customers and improve their profitability ( Kashyap and Bojanic, 2000”
A Mediation Model of Tourists' Repurchase Intentions for Packaged Tour Services (2009, background): “For instance, Kashyap and Bojanic (2000) investigate the relationships between travelers’ perceptions of value and quality and their influences on travelers’ ratings of similar hotels and revisit intentions for both business and leisure travelers.”
Destination Image, Novelty, Hedonics, Perceived Value, and Revisiting Behavioral Intention for Island Tourism (2013, background): “From the standpoint of tourists, perceived value is the acquired travel experience (or service) value relative to the value of the related sacrifice (Kashyap & Bojanic, 2000 ; Petrick, 2004 ).”
An Investigation of Perceived Value Dimensions: Implications for Hospitality Research (2004, methodology): “Approaches through scaling have usually operationalized perceived value using a single item scale to capture customers’ overall value judgment on a statement—for example, the hotel is good/bad value for money (Jayanti and Ghosh 1996; Kashyap and Bojanic 2000; Oh 1999).”
Classification of Adventure Travelers: Behavior, Decision Making, and Target Markets (2004, background): “…to one general assumption for market segmentation research in travel and tourism, travelers with particular travel or consumer behavior are likely to be different from others who are engaged in different behavior (Jeffrey and Xie 1995; Kashyap and Bojanic 2000; Moscardo et al. 2000).”
Role of value for money and service quality on behavioural intention: A study of full service and low cost airlines (2016, background): “Value for money is expressed as a tradeoff between the consumer sacrifices (price) and receivables (Kashyap and Bojanic, 2000).”