The effect of dynamic retail experiences on experiential perceptions of value: an Internet and catalog comparison

By C. Mathwick, Naresh K. Malhotra, Edward E. Rigdon. 2002

599 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/e11726b8777301dfd92900b80822acf67e99f4c6

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Hung-Che Wu
2. Ann Marie Fiore
3. Choong‐Ki Lee
4. Hossein Olya
5. Mengyun Li
6. Jin-Soo Lee
7. Raquel Sánchez-Fernández
8. Youngjoon Choi

In Organizational Behavior and Human Resource Management

1. Hung-Che Wu
2. Choong‐Ki Lee
3. Mengyun Li
4. Jin-Soo Lee
5. Youngjoon Choi
6. Haemoon Oh
7. Tao Li
8. Hossein Olya

Citations in the corpus

• Examining the Role of Emotional and Functional Values in Festival Evaluation (2011, background): “Unidimensional value has been criticized for being too simplistic and narrow to capture the holistic representation of value (Babin, Darden, and Griffin 1994; Holbrook 1994, 1999; Mathwick, Malhotra, and Rigdon 2002; Sinha and DeSarbo 1998; Sweeney and Soutar 2001).”
• What drives consumers to shop online? A literature review (2004, background): “If online shopping meets this ideal by enabling the consumer to accomplish the shopping task he or she has set out to perform, then consumers will judge the Internet shopping performance positively (Mathwick et al ., 2002).”
• Consumer Privacy Concerns and Preference for Degree of Regulatory Control (2009, methodology): “For time fl exibility, we adapt an effi ciency scale from Mathwick, Malhotra, and Rigdon (2001).”
• Relative impacts from product quality, service quality, and experience quality on customer perceived value and intention to shop for the coffee shop market (2009, background): “After that, many discussions and thoughts have been proposed based on their experience theory (Kozinets et al., 2002; Lawn, 2004; Mathwick et al., 2001, 2002; Mitchell, 2003; Pine & Gilmore, 2000; Poulsson & Kale, 2004).”
• The concept of perceived value: a systematic review of the research (2007, methodology): “There have been several theoretical reflections on the ‘typology of consumer value’ (Bevan and Murphy, 2001; Kim, 2002) and some empirical studies (Bourdeau et al., 2002; Mathwick et al., 2001, 2002).”
• Fashion Shopping in Multichannel Retail: The Role of Technology in Enhancing the Customer Experience (2014, background): “However, they are also more demanding and expect more from their shopping experiences [44].”