Extrinsic versus intrinsic motivations for consumers to shop on-line

By Rong-An Shang, Yu-Chen Chen, Lysander Shen. Information Manager (The), 2005

607 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/d16b504eb0c677f56afac0f1c1e1fae16b8ae69e

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

In Marketing

In Sociology and Political Science

Citations in the corpus

Understanding e-learning continuance intention: An extension of the Technology Acceptance Model (2006, background): “In a study of determinants of on-line shopping, Shang et al. (2005) also found a positive relationship between these constructs.”
Personal values as underlying motives of shopping online (2008, background): “, 1995; Sweeney and Soutar, 2001) and the online shopping environment (Hoffman and Novak, 1996; Novak et al., 2003; Shang et al., 2005; Childers et al., 2001).”
The influence of hedonic and utilitarian motivations on user engagement: The case of online shopping experiences (2010, background): “For e.g., Shang et al. (2005) found that perceived usefulness of a shopping website and economic variables were not as significant as entertainment and escapism in predicting shopping behaviour.”
Understanding e-learning continuance intention in the workplace: A self-determination theory perspective (2008, background): “Shang et al. (2005) integrated TAM with intrinsic and extrinsic motivations for consumers to shop on-line.”
Hedonic Tendencies and the Online Consumer: An Investigation of the Online Shopping Process (2011, background): “Recent research in the area of e-commerce, however, has given equal attention to nonfunctional consumer motivations (Childers et al.; Parsons 2002; Shang, Chen, and Shen 2005).”
The impact of Web quality and playfulness on user acceptance of online retailing (2007, background): “Intermediate variables have also been added to TAM, including confirmation, satisfaction, loyalty incentives [3], perceived control, concentration, cognitive absorption and fashion involvement [23], enjoyment, and playfulness.”
Customer self-service systems: The effects of perceived Web quality with service contents on enjoyment, anxiety, and e-trust (2007, background): “, [22,85]) in IS and ecommerce domains also supports these relationships.”
Consumer's decision to shop online: The moderating role of positive informational social influence (2011, background): “TAM and its variants have been widely used to examine consumers’ decision to shop online [14].”
User experience, satisfaction, and continual usage intention of IT (2010, background): “CA is considered as an important explanatory variable in technology adoption and has been found to be a proximal antecedent of two dominant technology acceptance factors, perceived usefulness and perceived ease of use (Agarwal & Karahanna, 2000; Saade & Bahli, 2004; Shang et al ., 2005).”
Web Acceptance Model (WAM): Moderating effects of user experience (2007, background): “[52] concluded that perceived usefulness had no significant effect on the intention to buy, and that it was ease of use that determines the behavior.”
Integrating Service Quality with System and Information Quality: An Empirical Test in the E-Service Context (2013, background): “…has been gaining a lot of interest from the IS community because of the hedonic aspects of the Internet and web-based systems (e.g., Koufaris 2002; Shang et al. 2005; Van der Heijden 2004; Yi and Hwang 2003); the construct is therefore appropriate for capturing a hedonic perspective of service…”
Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis (2020, background): “[45] found that intrinsic shopping motivations, such as fashion involvement, are more important than extrinsic motivations.”
Factors influencing Internet shopping value and customer repurchase intention (2012, background): “Internet shopping business success requires the provision of both values because they are highly related to the likelihood of customer satisfaction and purchase (Kuan et al. 2008, Shang et al. 2005, Sorce et al. 2005, Wolﬁnbarger and Gilly 2001).”
Antecedents and consequences of e‐learning acceptance (2011, methodology): “As advocated by prior research, when individuals’ attentions are focused on the e-learning system, the level of cognitive burden is reduced; that is, enjoyable learning activities may be less taxing (Saadé & Bahli, 2005; Shang et al ., 2005; Roca et al ., 2006).”
Shopping mode choice: Physical store shopping versus e-shopping (2009, background): “Some of these widely used theories include the theory of reasoned action (TRA) (e.g., Shih, 2004), the technology acceptance model (TAM) (e.g., O’Cass and Fenech, 2003; Shih, 2004; Ahn et al., 2004; Shang et al., 2005), the theory of planned behavior (TPB) (e.g., Shim et al., 2001), and the…”