The measurement of the construct satisfaction in higher education

By Helena Alves, Mário Lino Barata Raposo. 2009

119 citations recorded by the source corpus.

Subfields: Food Science, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/c78286b4086131e0e5ceb8c34a713f3f901446d3

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In Food Science

In Organizational Behavior and Human Resource Management

In Social Psychology

Citations in the corpus

The effects of lecturer commitment on student perceptions of teaching quality and student satisfaction in Chinese higher education (2015, unknown): “Institutions can also benefit from student satisfaction in several other ways; for example, satisfied students are less likely to drop out (Tinto, 1993), more likely to achieve higher grades (Bean & Bradley, 1986), and more likely to engage in positive word of mouth (Alves & Raposo, 2009).”
Assessing student satisfaction in transnational higher education (2013, background): “Satisfied students are less likely to drop out (Tinto, 1993); more likely to achieve higher grades (Bean and Bradley, 1986); engage in positive word-of-mouth and collaborate with the institution after they graduate (Alves and Raposo, 2009).”
The Effect of Service Quality on Student Satisfaction and Student Loyalty: An Empirical Study. (2018, background): “This corresponds to the studies done by Alves & Raposo (2009); Annamdevula & Bellamkonda (2016a & 2016b); Duarte et al. (2012); and Khoo et al. (2015), yet it is different from the findings of the study conducted by Dib & Mokhles (2013).”
Factors influencing student satisfaction in universities in the Gulf region: does gender of students matter? (2013, background): “At the same time, from a business perspective, satisfied students engage in positive word-of-mouth and collaborate with the institution after they graduate (Alves & Raposo, 2009), thereby becoming an asset to the university, as well as potential donors as alumni.”
Dimensions Driving Business Student Satisfaction in Higher Education. (2015, background): “Alves and Raposo (2009) suggest that understanding the formation process of student satisfaction, as well as valid and reliable ways to measure it, should be the task of educational institutions. Reliable measurements of student satisfaction will enable educational institutions to have a clear view ”