Management Learning Not Management Control: The True Role of Performance Measurement?

By Andy Neely, Mohammed Al Najjar. 2006

111 citations recorded by the source corpus.

Subfields: Management Information Systems

View Paper: https://www.semanticscholar.org/paper/c66e57d19f4c3755f829ab9a26fc601c0b76cbfa

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In Management Information Systems

1. Matthew Hall
2. J. Bisbe
3. Monica Franco-Santos
4. Ricardo Malagueño
5. Mike Bourne
6. Lorenzo Lucianetti

Citations in the corpus

• Do comprehensive performance measurement systems help or hinder managers' mental model development? (2011, background): “A manager’s mental model of business operations relates to assumptions and expectations about how the business operates and knowledge of how actions, activities and outcomes are related (Kaplan and Norton, 1996a; Lant, Milliken and Batra, 1992; McKinnon and Bruns, 1992; Mintzberg, 1973; Neely and Al”