Differences between novice and experienced users in searching information on the World Wide Web

By Ard W. Lazonder, Harm J. A. Biemans, Iwan Wopereis. Journal of the American Society for Information Science, 2000

316 citations recorded by the source corpus.

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A descriptive model of information problem solving while using internet (2009, background): “Furthermore, it is expected that these young students regulate their process less than the students in the other groups, because the latter are likely to be more experienced (Hirsch, 1999; Lazonder et al., 2000).”
How does search behavior change as search becomes more difficult? (2010, background): “…less often [11], use query formatting tools more often and make less errors using them [4, 11], use longer queries [1, 11], use a "depth-first" or "bottom-up" strategy [15, 19], use a more systematic query refinement strategy [8], and have a similar [5] or higher level of performance [17, 18].”
Comparative study on methods of detecting research fronts using different types of citation (2009, background): “Among dimensions of tasks, stages of task determine changes in search tactics, term choices, types of information sources, and relevance criteria ( Kuhlthau,1991; PennanenVVakkari,2000a, 2000b, 2001; Vakkari & Hakala, 2000; Vakkari, Pennanen, & Serola, 2003).”