No task left behind?: examining the nature of fragmented work

By Gloria Mark, Víctor M. González. International Conference on Human Factors in Computing Systems, 2005

558 citations recorded by the source corpus.

Subfields: Information Systems and Management, Social Psychology, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/b8e863b9f099a2fe1263885f825a669dca463d43

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In Information Systems and Management

In Social Psychology

In Human-Computer Interaction

Citations in the corpus

Information Needs in Collocated Software Development Teams (2007, methodology): “Gonzalez et al. found that developers average about 3 minutes on a task and about 12 minutes in an area of work before switching [ 5 ].”
Disruption and recovery of computing tasks: field study, analysis, and directions (2007, background): “Mark et al. have sought to understand the influence of interruptions on task switching and found that users frequently switch between tasks and 57% of their activities are interrupted [22].”
Psychological and Health Outcomes of Perceived Information Overload (2012, background): “…and organizational routines have become increasingly fragmented, in that they frequently switch between multiple tasks and encounter many interruptions arising from their use on the Internet and wireless communication technologies (Mark, Gonzalez, & Harris, 2005; Mark, Gudith, & Klocke, 2008).”
A Conceptual Typology of Multitasking Behavior and Polychronicity Preferences (2012, background): “…between activities allows the brain to continue to work subconsciously on the background task, resulting in returning to that task with increased energy and/or creativity (e.g. Mark et al., 2005).18 Or, the two tasks may operate independently, with neutral impacts of one task on the other.”
Multiple Team Membership: a Theoretical Model of its Effects on Productivity and Learning for Individuals and Teams (2011, background): “At the individual level, as variety of memberships increases, people have access to more diverse inputs and, thus, more opportunities to learn (Mark et al., 2005).”
The cost of interrupted work: more speed and stress (2008, background): “Our results confirm experimentally the anecdotal reports of informants in field studies who describe high stress when interrupted in real work situations [ 10 ].”
Constant Connectivity: Rethinking Interruptions at Work (2011, background): “The existing literature attempts to measure the occurrence of interruptions by distinguishing between those that are ‘external’ to the worker and those that are ‘internal’, that is, initiated by the worker (Gonzalez & Mark, 2004; Mark et al., 2005).”
E-mail as a Source and Symbol of Stress (2011, background): “It took informants, on average, 25 minutes to return to the original task, during which time they engaged in an average of 2.3 other activities (Mark et al. 2005).”
Time for Reflection: A Critical Examination of Polychronicity (2010, background): “minutes on a single activity or task before being interrupted ( Mark, Gonzalez, & Harris, 2005 ).”
Pardon the Interruption: An Integrative Review and Future Research Agenda for Research on Work Interruptions (2019, background): “” We identified two foundational articles in the field of management (Jett & George, 2003; Perlow, 1999) and several more from other disciplines (e.g., Adamczyk & Bailey, 2004; Altmann & Trafton, 2002; Chisholm, Collison, Nelson, & Cordell, 2000; Czerwinski, Horvitz, & Wilhite, 2004; Gillie & Broadb”