Disruption and recovery of computing tasks: field study, analysis, and directions

By Shamsi T. Iqbal, Eric Horvitz. International Conference on Human Factors in Computing Systems, 2007

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Chain Reactions: The Impact of Order on Microtask Chains (2016, background): “Research shows that interruption from a secondary task harms subsequent performance on the primary task [5][19] and increases stress [30], even though people tend to underestimate the cost of these interruptions [27].”
Cyberchondria: Studies of the escalation of medical concerns in Web search (2009, background): “Interruption has been studied in detail in the human computer interaction and psychology literature [Ovsiankina 1928; Czerwinski et al. 2004; Ibqal and Horvitz 2007].”
The cost of interrupted work: more speed and stress (2008, background): “Empirical studies have focused on identifying the extent of interruptions and how they affect tasks [6], the recovery of tasks after an interruption [3, 9], and timing of interruptions, e.”
Pardon the Interruption: An Integrative Review and Future Research Agenda for Research on Work Interruptions (2019, background): “In this regard, Iqbal and Horvitz (2007) suggested that stopping a task within 15 seconds of receiving or being exposed to an external cue can be considered to be an externally caused interruption, while stopping the task after 15 seconds will be an internally caused interruption.”
The Role of Uncertainty, Awareness, and Trust in Visual Analytics (2016, background): “In addition, users in their “work flow” should not be interrupted [38].”