The impact of workplace bullying on hotel employees’ well-being
By F. Hsu, Yuan-an Liu, Sheng-Hshiung Tsaur. International Journal of Contemporary Hospitality Management, 2019
130 citations recorded by the source corpus.
PurposeThe purpose of this study was to investigate the moderating effects of organizational justice and workplace friendship on the relationship between workplace bullying and hotel employees’ well-being.Design/methodology/approachThe research sample included 310 entry-level employees of international tourism hotels in Taiwan. This study adopted hierarchical regression for data analysis.FindingsThe study found that workplace bullying negatively impacted on hotel employees’ well-being. Organizational justice and workplace friendship had significantly positive effects on hotel employees’ well-being. Compared with workplace friendship, organizational justice had a significant moderating effect on the relationship between workplace bullying and hotel employees’ well-being.Originality/valueIn the research fields of hospitality, past studies failed to use organizational justice and workplace friendship to moderate the relationship between workplace bullying and hotel employees’ well-being. This study confirmed that organizational justice could effectively buffer the negative effect of workplace bullying on hotel employees’ well-being.
Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/b23a35dcf68f8e79f53cf3800139d9adfe680708
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In Organizational Behavior and Human Resource Management
In Sociology and Political Science
Citations in the corpus
- Psychosocial work environment, work engagement, and employee commitment: A moderated, mediation model (2020, background): “There is an increasing interest on its effect on the work attitudes and wellbeing of hospitality employees (Ariza-Montes et al., 2017; Hsu et al., 2019; Jung and Yoon, 2018).”