Towards understanding consumer response to stock-outs

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Forty years of Out-of-Stock research – and shelves are still empty (2010, background): “Campo, Gijsbrechts, and Nisol ( 2000 ) developed a utility-based model with substitution costs (decreased utility of item switching), transaction costs (search and transport costs) and opportunity costs (costs of not consuming in the category).”
Weathering product-harm crises (2008, neutral): “They also incur higher substitution costs when buying non-preferred items (Campo et al. 2000).”
What is Special about Marketing Organic Products? How Organic Assortment, Price, and Promotions Drive Retailer Performance (2013, background): “Reduced distribution would create more transaction costs, making it less worthwhile for the typical retailer’s consumer to buy them (Campo, Gijsbrechts, and Nisol 2000).”
Dynamics in consumer response to product unavailability: do stock-out reactions signal response to permanent assortment reductions? (2004, background): “Stock-outs (OOS) are typically unexpected events and, accordingly, force consumers to react ‘on the spot’; in contrast, PAR are known to consumers and allow them to plan in advance (Corstjens and Corstjens, 1999; Campo et al., 2000).”