Working Conditions in Hospitality: Employees' Views of the Dissatisfactory Hygiene Factors
By Jill Poulston. 2009
114 citations recorded by the source corpus.
Subfields: Organizational Behavior and Human Resource Management, Social Psychology
View Paper: https://www.semanticscholar.org/paper/98f9c8b16e649925aa0d39703055f2a5c56a191c
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In Organizational Behavior and Human Resource Management
In Social Psychology
Citations in the corpus
- Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry (2018, background): “The second and more common perspective perceives bullying, violence and sexual harassment as a direct result of failed management and weak leadership (Aslan & Kozak, 2012; Bentley et al., 2012; Bloisi & Hoel, 2008; Harris & Reynolds, 2004; Poulston, 2005, 2009).”
- Well-being, affective commitment and job satisfaction: influences on turnover intentions in casual dining employees (2020, background): “In other words, if employees do not feel that their work is being compensated appropriately, they may become dissatisfied, which could lead to poor performance and ultimately turnover (Poulston, 2009).”
- Sustainable Labor Practices? Hotel Human Resource Managers Views on Turnover and Skill Shortages (2011, background): “Employee perception of organizational justice is also likely to play a part in their decision to quit; lack of perceived fairness may lead to a higher level of turnover (Nadiri & Tanova, 2010; Poulston, 2009; Radzi, Ramley, Salehuddin, Othman, & Jalis, 2009).”