Does retailer CSR enhance behavioral loyalty? A case for benefit segmentation

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Corporate Social Responsibility and Firm Financial Performance: The Mediating Role of Productivity (2016, background): “Consequently, CSR features embedded in products give firms better pricing power and allow firms to command a price premium (Elfenbein and McManus 2010; Ailawadi et al. 2014).”
Predicting behavioral loyalty through corporate social responsibility: The mediating role of involvement and commitment (2017, unknown): “on behavioral loyalty, which can directly impact profitability (Ailawadi et al., 2014).”
Corporate Social Responsibility and Firm Risk: Theory and Empirical Evidence (2019, unknown): “Ailawadi et al. (2011) provide evidence that in a retail setting, consumers are willing to pay for product and employee related intrinsic CSR activities, but not for extrinsic CSR activities such as environmental and social programs.”
Talking about CSR matters: employees’ perception of and reaction to their company’s CSR communication in four different CSR domains (2019, methodology): “…Farooq, and Jasimuddin (2014) as moderators of the model relationships, we respond to the above-mentioned research gap in an attempt to gain a better understanding of the antecedents and effects of different CSR practices (Ailawadi et al. 2014; Roeck et al. 2014; Rupp et al. 2015; Taylor 2018).”