Research on work-related stress

By T. Cox. 2000

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Conflicts in the Work–Family Interface: Links to Job Stress, Customer Service Employee Performance, and Customer Purchase Intent (2005, background): “We define job stress as nervousness/anxiety associated with the job, affecting an employee’s emotional and/or physical health (Cox, Griffiths, and Rial-Gonzalez 2000).”
Evaluating organizational stress-management interventions using adapted study designs (2005, background): “Both studies examine, ad hoc, the actual ‘‘organizational penetration’’ (Cox et al., 2000a) of an intervention into a participant group.”
Participants' accounts of a stress management intervention (2007, background): “…Tavistock Institute ® SAGE Publications Los Angeles, London, New Delhi, Singapore http://hum.sagepub.com Organizational-level stress management interventions are designed to deal with the sources of stress by changing the design, management and organization of work (Cox et al., 2000; Semmer, 2003).”