Measuring Customer Experience

By P. Klaus. 2015

98 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/85deb5f43c3b7d6e6331576d74d7c1743e290a1a

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In Organizational Behavior and Human Resource Management

1. Muhammad Usman
2. Moazzam Ali
3. Muhammad Luqman Tauheed Rana
4. Muhammad Khalid Anser
5. Zahid Yousaf

Citations in the corpus

• Ethical leadership and knowledge hiding: an intervening and interactional analysis (2020, background): “interpersonal exchanges of significant knowledge among service employees to meet such demands (Altinay & Taheri, 2019; Bueno et al., 2019; Cho, 2019; Szutowski, 2019; Singh et al., 2020; Storey et al., 2016; Zhao et al., 2016).”