Airline choice, switching costs and frequent flyer programmes

By Fredrik Carlsson, Åsa Löfgren. 2006

114 citations recorded by the source corpus.

Subfields: Economics and Econometrics, Marketing

View Paper: https://www.semanticscholar.org/paper/8594aeca06c9fcdeb24b31c2ca6b3e0d17344e0e

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Economics and Econometrics

1. Peter C. Verhoef
2. Tammo H. A. Bijmolt

In Marketing

1. Tammo H. A. Bijmolt
2. M. Dorotic
3. Peter C. Verhoef
4. Marc van Essen
5. Katherine N. Lemon
6. Ruth N. Bolton
7. S. Gechert
8. Yuping Liu

Citations in the corpus

• Loyalty Programmes: Current Knowledge and Research Directions* (2012, background): “An LP may increase customer retention and relationship duration by creating economic or psychological switching barriers (Carlsson and Löfgren 2006; Klemperer 1987; Wendlandt and Schrader 2007).”