The Maturation of Offshore Sourcing of Information Technology Work

By E. Carmel, Ritu Agarwal. MIS Q. Executive, 2002

462 citations recorded by the source corpus.

Subfields: Management Information Systems

View Paper: https://www.semanticscholar.org/paper/7c4943b53eaa244d9318aac15bd0a0c604ff3ec7

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In Management Information Systems

Citations in the corpus

Social ties, knowledge sharing and successful collaboration in globally distributed system development projects (2005, methodology): “Consequently, globally distributed collaborations and virtual teams have become increasingly common in many areas, for example new product development (Malhotra et al ., 2001) and information systems (IS) development (Carmel & Agarwal, 2002; Herbsleb & Mockus, 2003; Sarker & Sahay, 2004).”
Information Technology and Firm Profitability: Mechanisms and Empirical Evidence (2012, background): “…systems, customer relationship management systems, supply chain management systems) and IT outsourcing and offshoring services (Aral, Brynjolfsson and Wu 2006; Carmel and Agarwal 2002; Han, Kauffman and Nault 2010; Hitt, Wu and Zhou 2002; Mani, Barua and Whinston 2010; Ramasubbu et al. 2008).”
Online labour index: Measuring the online gig economy for policy and research (2018, background): “The relative prominence of software development and technology vacancies in the online labour market can perhaps be explained by the relatively long history of the outsourcing and offshoring of IT services, and the standardised processes associated with it (Carmel & Agarwal, 2002).”
Prior to reshoring: A duration analysis of foreign manufacturing ventures (2015, background): “, 1996) and of violation of intellectual property rights (Carmel and Agarwal, 2002; Holweg et al., 2011; Monczka et al., 2005; Smith et al., 1996) are often cited.”
Transformational Technologies and the Creation of New Work Practices: Making Implicit Knowledge Explicit in Task-Based Offshoring (2008, background): “Yet, the offshoring literature consistently shows that many task-based offshoring arrangements involve technical experts at the home site and far less experienced individuals at the offshore site (Carmel and Agarwal 2002; Lacity and Will-cocks 2001).”
Offshore information systems project success: the role of social embeddedness and cultural characteristics (2009, background): “In contrast, the client firm can engage in offshore arrangements to develop complex end-toend systems or new IT products for its business needs (Carmel and Agarwal 2002).”
Information systems outsourcing: a survey and analysis of the literature (2004, background): “While academic research into offshoring is limited, some articles are beginning to appear (cf. Carmel & Agarwal, 2001; 2002).”
Discourses on ICT and Development (2010, background): “A prominent stream of ICTD literature concerns the software industries that have emerged in a number of developing countries and achieved the ability to compete in the global market, thus forming a substantial part of the ‘global outsourcing’ or ‘offshore outsourcing’ phenomenon (Carmel and Agarwal ”
A review of the IT outsourcing empirical literature and future research directions (2010, background): “A client’s experience with ITO creates feedback loops and fosters organizational learning (Sabherwal, 1999; Seddon, 2001; Carmel and Agarwal, 2002; Gopal et al ., 2003; Levina and Ross, 2003; Whitten and Leidner, 2006; Fisher et al ., 2008; Dedrick et al ., 2010).”
Information systems in developing countries: a critical research review (2008, background): “A number of developing countries have nurtured software and ICT services industries capable of competing at the global market, thus forming a substantial part of the ‘global outsourcing’ or ‘offshore outsourcing’ phenomenon (Carmel and Agarwal, 2002).”
Explaining Variations in Client Extra Costs Between Software Projects Offshored to India (2008, background): “…associated with off shore outsourcing, such as cultural differences, geographic distance, or regulatory/legal differences (Apte et al. 1997; Carmel and Agarwal 2002; Khan et al. 2003; Kliem 2004; Ramarapu and Parzinger 1997), there is still little under standing about the relationships…”
A review of the IT outsourcing literature: Insights for practice (2009, background): “Many researchers have found that learning curve effects and prior client experience are vital to ITO success (Barthélemy, 2001; Carmel and Agarwal, 2002; Kaiser and Hawk, 2004; Lacity and Willcocks, 1998; Rottman and Lacity, 2006).”