Algorithms at Work: The New Contested Terrain of Control

By Katherine C. Kellogg, Melissa A. Valentine, Angèle Christin. The Academy of Management Annals, 2020

1,774 citations recorded by the source corpus.

The widespread implementation of algorithmic technologies in organizations prompts questions about how algorithms may reshape organizational control. We use Edwards’ (1979) perspective of “conteste...

Subfields: Safety Research, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/778004fb4e0b7ab7632199ab654742d01e57aaba

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Citations in the corpus

Working on my own: Measuring the challenges of gig work (2021, background): “Another direction for future research concerns better understanding the impact of technological platforms (Kellogg et al., 2020) on workers’ experiences of challenges, particularly regarding control.”
Human Trust in Artificial Intelligence: Review of Empirical Research (2020, background): “…that need to be addressed by organizational researchers, as AI has the potential to dramatically ,decisionsaremade, andknowledgeismanaged(Brynjolfsson,Mitchell,& Rock,2018;Danaher,2017;Huang&Rust,2018;Kaplan, 2015;Kellogg,Valentine,&Christin,2019;Pfeffer,2018; Wirtzetal.,2018;Graetz&Michaels,2018).”
Artificial Intelligence and Management: The Automation–Augmentation Paradox (2020, background): “Management scholars have therefore provided very little insight into AI during the last two decades (Kellogg, Valentine, & Christin, 2020; Lindebaum, Vesa, & den Hond, 2020).”
The Society of Algorithms (2021, background): “Finally, the foot-dragging and work-to-rule strategies of the past reemerge in the gaming of workplace algorithms (Kellogg et al. 2020).”
Algorithmic management in a work context (2021, background): “Understanding that algorithmic systems are socially constructed and embedded in existing power dynamics also means these systems are neither created nor function outside the biases rooted in the organizational cultures within which they are implemented (Kellogg et al., 2020).”
Artificial intelligence, robotics, advanced technologies and human resource management: a systematic review (2021, background): “Algorithmic technologies can also help employers direct, evaluate and discipline workers (Kellogg et al., 2020).”